I. CERTIFICATION PROCESS
Can any Ford vehicle be certified?
No. To become Ford-certified, a pre-owned vehicle has to be less than six years old and have fewer than 120,000 Kms on the odometer. It then has to pass a rigorous inspection. A CARPROOF® Vehicle History Report™ is also run to identify any vehicle that does not meet our strict standards.
Who certifies these vehicles?
Ford factory-trained dealer technicians go through each vehicle, performing a rigorous inspection, including obtaining a CARPROOF® Vehicle History Report™. Any part(s) that doesn’t meet our standards is replaced with a factory-authorized part. For added peace of mind, each vehicle comes with comprehensive limited warranty coverage and powertrain limited warranty coverage backed by Ford Motor Company.*
*See your dealer for warranty coverage details.
Which areas are inspected during the inspection for Ford-Certified Pre-owned vehicles?
• Vehicle history
• Road test
• Exterior/Interior appearance and condition
• Under hood/Underbody components
• Hybrid system
• Convenience features
Why is a CARPROOF® Vehicle History Report ™ so important?
The CARPROOF Vehicle History Report can identify any vehicle that does not meet our strict standards. The report is part of our inspection process, and it includes checks for:
• Flood vehicles
• Fire damage
• Frame damage
• Salvage vehicles
• Branded title
• Odometer issues
• Accident history
• Vehicle title history
What happens when an item does not pass during the inspection?
Any item(s) that does not meet Ford standards is repaired or replaced with a factory-authorized part(s).
Can I get a Ford-Certified Pre-Owned vehicle from a non-Ford dealer?
No. Only a Ford Motor Company-franchised Dealer can sell Ford-Certified Pre-Owned vehicles that were inspected and approved by Ford Motor Company standards.
Do Ford-Certified Pre-Owned vehicles come with warranty coverage?
Yes, every Ford Certified Pre-Owned vehicle comes with a comprehensive limited warranty backed by Ford Motor Company covering more than 1000 components for 12 months/20,000 Kms.*
*See your dealer for warranty details.
What areas are included in the comprehensive limited warranty?
• Rear-wheel drive system
• Front-wheel drive system
• Steering components
• Front and rear suspension
• Electrical system
• Air conditioning and heating
• Technology components
• Emissions components
• Factory audio system
• Safety systems
If I sell my Ford-Certified Pre-Owned and the buyer wants to transfer warranty coverage, how much will it cost?
It won’t cost the buyer a penny. Our manufacturer-backed limited warranty is fully transferable to future owners at no cost.
Why should I buy a Ford-Certified Pre-Owned vehicle?
Ford Certified Pre-Owned (CPO) vehicles go through a rigorous inspection process. Any item(s) that does not pass is replaced or repaired with a factory-authorized part. Something else you get with a Ford Certified Pre-Owned vehicle – warranty coverage. This includes comprehensive limited warranty coverage for more than 1000 components for 12 months/20,000 Kms.* Another CPO benefit you won’t get with a used vehicle is complimentary 24-Hour Roadside Assistance available seven days a week, 365 days a year.
*See your dealer for warranty details.
What happens if my Ford-Certified Pre-Owned vehicle gets a flat tire or a need a battery jump?
Another perk to a Ford-Certified Pre-Owned vehicle vs. used – complimentary roadside assistance. Just call us and we’ll change the tire or jump the battery at no cost to you. Other services include:
Towing assistance of up to $100 for warranty and non-warranty problems, including accidents (excludes impound and repossession)
Travel expense reimbursement of up to $500, for up to three days lodging, meals and rental vehicle for travel expenses accrued when the breakdown occurs more than 160 Kms from home
Destination expense assistance of up to $75 for emergency transportation to the immediate destination
Rental car reimbursement of up to $30 per day for up to five days
Fuel delivery if the vehicle runs out of fuel — up to two liters at no charge
Lockout assistance of up to $50 to unlock vehicle doors
Service throughout the Canada and the US.
Can I get Ford financing on a Ford-Certified Pre-Owned vehicle?
Absolutely. In fact, sometimes special financing is available.
How can I find out what Ford-Certified Pre-Owned vehicles are available at my local Ford dealer?
Simply do an inventory search.