Ford Certified Pre-Owned
Used Vehicles

Certified Pre-Owned Benefits

Ford Credit Application
SiriusXM
CarProof
24 Hour Roadside Assistance

172-Point Inspection

Every eligible Ford pre-owned vehicle must pass a rigorous inspection completed by Factory Trained Technicians. The inspection covers the powertrain, chassis, amenities and the overall condition of the vehicle before it can be officially certified.

24-Hour Roadside AssistanceΩΩ

Wherever you roam, we've got you covered with our roadside assistance program, plus Destination Assistance and available Rental Coverage.

Vehicle History Report

Feel confident when you get behind the wheel of your Ford Certified Pre-Owned vehicle with this informative, full history report CarProof®.

CERTIFIED PRE-OWNED

FAQ


I. CERTIFICATION PROCESS

Can any Ford vehicle be certified?
No. To become Ford-certified, a pre-owned vehicle has to be less than six years old and have fewer than 120,000 Kms on the odometer. It then has to pass a rigorous inspection. A CARPROOF® Vehicle History Report™ is also run to identify any vehicle that does not meet our strict standards.

Who certifies these vehicles?
Ford factory-trained dealer technicians go through each vehicle, performing a rigorous inspection, including obtaining a CARPROOF® Vehicle History Report™. Any part(s) that doesn’t meet our standards is replaced with a factory-authorized part. For added peace of mind, each vehicle comes with comprehensive limited warranty coverage and powertrain limited warranty coverage backed by Ford Motor Company.*
*See your dealer for warranty coverage details.

Which areas are inspected during the inspection for Ford-Certified Pre-owned vehicles?
Vehicle history
Road test
Exterior/Interior appearance and condition
Diagnostics
Under hood/Underbody components
Hybrid system
Convenience features

Why is a CARPROOF® Vehicle History Report ™ so important?
The CARPROOF Vehicle History Report can identify any vehicle that does not meet our strict standards. The report is part of our inspection process, and it includes checks for:
Flood vehicles
Fire damage
Frame damage
Salvage vehicles
Branded title
Odometer issues
Accident history
Vehicle title history
What happens when an item does not pass during the inspection?
Any item(s) that does not meet Ford standards is repaired or replaced with a factory-authorized part(s).

Can I get a Ford-Certified Pre-Owned vehicle from a non-Ford dealer?
No. Only a Ford Motor Company-franchised Dealer can sell Ford-Certified Pre-Owned vehicles that were inspected and approved by Ford Motor Company standards.

II. WARRANTIES

Do Ford-Certified Pre-Owned vehicles come with warranty coverage?
Yes, every Ford Certified Pre-Owned vehicle comes with a comprehensive limited warranty backed by Ford Motor Company covering more than 1000 components for 12 months/20,000 Kms.*
*See your dealer for warranty details.

What areas are included in the comprehensive limited warranty?
Engine
Transmission
Rear-wheel drive system
Front-wheel drive system
Steering components
Brakes
Front and rear suspension
Electrical system
Air conditioning and heating
Technology components
Emissions components
Factory audio system
Safety systems

If I sell my Ford-Certified Pre-Owned and the buyer wants to transfer warranty coverage, how much will it cost?
It won’t cost the buyer a penny. Our manufacturer-backed limited warranty is fully transferable to future owners at no cost.

III. BENEFITS

Why should I buy a Ford-Certified Pre-Owned vehicle?
Ford Certified Pre-Owned (CPO) vehicles go through a rigorous inspection process. Any item(s) that does not pass is replaced or repaired with a factory-authorized part. Something else you get with a Ford Certified Pre-Owned vehicle – warranty coverage. This includes comprehensive limited warranty coverage for more than 1000 components for 12 months/20,000 Kms.* Another CPO benefit you won’t get with a used vehicle is complimentary 24-Hour Roadside Assistance available seven days a week, 365 days a year.
*See your dealer for warranty details.

What happens if my Ford-Certified Pre-Owned vehicle gets a flat tire or a need a battery jump?
Another perk to a Ford-Certified Pre-Owned vehicle vs. used – complimentary roadside assistance. Just call us and we’ll change the tire or jump the battery at no cost to you. Other services include:

Towing assistance of up to $100 for warranty and non-warranty problems, including accidents (excludes impound and repossession)
Travel expense reimbursement of up to $500, for up to three days lodging, meals and rental vehicle for travel expenses accrued when the breakdown occurs more than 160 Kms from home
Destination expense assistance of up to $75 for emergency transportation to the immediate destination
Rental car reimbursement of up to $30 per day for up to five days
Fuel delivery if the vehicle runs out of fuel — up to two liters at no charge
Lockout assistance of up to $50 to unlock vehicle doors
Service throughout the Canada and the US.

Can I get Ford financing on a Ford-Certified Pre-Owned vehicle?
Absolutely. In fact, sometimes special financing is available.
Get Low 2.9% APR Financing* on Ford Certified Pre-Owned Vehicles.* (see more details at: http://www.ford.ca/certified-used/incentives/)

How can I find out what Ford-Certified Pre-Owned vehicles are available at my local Ford dealer?
Simply do an inventory search.



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