Our job is to find out what you want.
This might be as simple as asking you, and you telling us. But, often, it is not quite as simple as that. You might tell us you want a certain model. We want to know why you have come to that conclusion. Sometimes, people have decided what the best model might be for them, but, when we hear what they are really after, there might be an even better choice. We are glad to try to offer the customer what they want, and we want to make sure you have the very best chance in knowing what’s available.
Our job includes consulting with you, getting really clear on what you want, understanding our inventory and how well it matches what you want.
It also includes understanding the ways you make decisions so we can help you get what you want. We know our inventory, and, based on the various things you want, we may be able to make some very good suggestions.
We do not try to position ourselves over you. We don’t need CONTROL in the sales situation. We are professionals who take pride in our job.
The Ortynsky sales team works with you as equals. We might lead some of the thought process so that we can better
understand what you want. That is the consulting aspect of our work. But we never want you to make a choice based on wrong information, manipulative techniques, or anything that is not great customer relationships and service.