Body Shop Assistant

The Body Shop Assistant is to service as a front line representative for the body shop. The assistant will create valuable, lifelong customer relationships to achieve targets and use the provided tools to ensure all customers keep coming back to the dealership for body work.

Key Accountabilities:
-Greet customers on the phone or in the dealership promptly and in a courteous manner.
-Keep financial records up to date. Run reports. Compile data statistics and other information.
-Post Financial transactions in CDK.
-Receive and Record cash, cheques into CDK.

-Record various bills.
-Builds and maintains good working relations with insurance adjusters.
-Negotiates with insurance company representatives.
-Complete insurance forms, indication the estimated repair costs and making recommendations.
-Handles customer complaints as soon as possible according to the dealer's instructions.
- Examine damaged vehicles to determine the degree of structural and mechanical damages as well as damage to the body work and the insides of the vehicles.
-Evaluates the cost of labour and parts to repair or replace each damaged part.
-Complete all warranty in a timely manner
-Monitor progress and completion of vehicles in the shop and ensure the proper repair and safety procedures.

Employment Requirements:
Gr. 12
1-2 years related body shop experience and/or training or equivalent combination of education and experience
-Proficient Computer Skills
-Excellent Customer Service Skills
-Time Management Skills
-Valid Driver License

We Offer:
Initial and ongoing training.
Excellent management and team support.
Competitive salary.
Benefits, Pension Plan, Life and Disability Insurance and EAP
Career Advancement
Hours of Work: Mon. to Fri. 8am to 5 pm

Come join our team at the Royal Auto Group!
Excellent Management and team Support

Journeyman Automotive Service Technician

Royal Auto Group in Yorkton, SK is looking for an experienced Journeyman Automotive Technician to join our service team.

Do you take pride in diagnosing, repairing, and maintaining vehicles to the highest standards? Do you want to be part of a supportive, professional, and growing team? If so, wed love to hear from you!

What Youll Do:

Diagnose, repair, and maintain vehicles to manufacturer specifications.

Perform transmission work and other advanced repairs.

Communicate effectively with guests about service work and recommended options.

Document problems and completed work using technology and digital tools.

Demonstrate strong attention to detail, time management, and organizational skills.

Contribute to a positive team environment while maintaining a high standard of customer satisfaction.

What Were Looking For:

Journeyman certification (Automotive Service Technician).

Mechanical and transmission repair experience required.

Valid drivers license.

Strong communication and interpersonal skills.

Proven track record of successful performance in previous roles.

Commitment to continuous learning and professional development.

What We Offer:

Initial and ongoing training.

Opportunities for growth and advancement.

Excellent support from management and senior technicians.

Comprehensive benefits package, including insurance and pension with Canada Life.

Clean, modern, and state-of-the-art service facilities.

Competitive salary (to be discussed during the interview process).

Hours: Monday to Friday, 8:00 am  5:00 pm, with occasional Saturdays.

Come join our team at Royal Auto Group  where we make it easy!

https://www.saskjobs.ca/jsp/joborder/detail.jsp?job_order_id=1535935

Parts Advisor

The Parts Advisor will provide quick and efficient service to all retail and wholesale customers. To distribute and ship all parts in an orderly and expedient manner.
Main Duties:
-Greet all customers and provide excellent customer service. Follow the telephone- answering procedures.
-Address customer and technician requests.
-Pull parts from inventory as outlined in pull board procedure and generate invoices.
-Source Parts. Enter parts number into the computer that has been given to the technicians on work orders.
-Sell dealership products.
-Create orders for all parts ordered.
-Ship Cores- retail and warranty.
-Reorder stock parts and empty bin parts.
-Keep proper stock level for shop parts and supplies.
-Check off all parts arrivals and receipt the orders in CDK
-Cut Keys
-Sell accessories and parts

Employment Requirements:
Gr. 12 High School Diploma
Automotive Part Knowledge
Computer knowledge
Excellent Customer Service Skills
Valid Driver License

We offer initial and ongoing training.
Excellent management and team support.
Competitive salary
Benefits, Pension plan, Life and Disability Insurance, EAP
Career Advancement- Parts Manager

Hours of work: 8am to 5 pm Mon. to Fri. alternate Saturdays.

Come join our team at the Royal Auto Group!

Service Advisor

Develop Strong Relationships with Customer and Continue to develop the Relationship
-Greet customers on the phone or in the dealership, promptly and in a courteous manner
-Address customer questions/needs promptly and professionally
-Schedule appts. based on service calls
-Assist customers in scheduling appointments for routine maintenance and needed repair
Service Experience
-Identify service/part needs of customer vehicle to be serviced upon historical service data
-Provide repair and maintenance recommendations
-Advise customers of estimated service and repair costs and review details of service/ repair invoice with customer
-Explain the nature of the repairs
-Determine the progress of the repair/service orders and inform customer accordingly
-Handle all phone inquiries regarding work in progress, appointments, part orders, and return phone messages promptly
-Understand ordering of automotive parts
-Be Detailed Oriented
-Actively maintain the cleanliness of personal and team work spaces
-Keep service forms and pricing guides up to date
-Ensure all documentation/paperwork is completed in an accurate and timely manner
-Commit to Royal Ford Brand
-Stay up to date on the training requirements
-Understand and promote service promotions
-Be a champion for delivering excellent service 100% of the time
-Be able to handle stressful situations

Skills
-You must have a valid driver license
-Basic computer skills
-Math skills
-Excellent interpersonal skills with an upbeat and engaging attitude
-Excellent verbal communication and writing skills
-Conscientious
-Problem solving and critical thinking skills
-Flexible and open to change, take on special tasks as needed
-Customer relation skills
-Organized and pay attention to detail
Education
-Automotive/ Parts Experience
-Grade 12 Diploma
-College certificate or additional courses would be an asset
-Work Tuesday to Saturday 8-5
-Excellent Benefit Pkg.and many perks!

https://www.saskjobs.ca/jsp/joborder/detail.jsp?job_order_id=1537122